FAQ : Tell your Dealer – “Only Tip Top Equipment”

  1. Why choose a ‘Tip Top’ tray?
  2. What is the difference between a Genuine Tray and a ‘Tip Top’ Tray?
  3. Why choose an alloy tray over a steel tray?
  4. How do I buy a ‘Tip Top’ Tray?
  5. I don’t want to pay separately for the tray and the vehicle, is this possible?
  6. How do I place an order for a tray?
  7. Does Tip Top Equipment organize transport?
  8. What will I need to do if my vehicle has a factory fitted Tub Body?
  9. What is the maximum length tray I can put on a vehicle?
  10. How long will it take to fit a tray?
  11. What is the Warranty offered on your products?
  12. You promote that your trays only use anti rattle zinc steel hinges and catches. What is the importance of these?
  13. Your brochure states that the headboard tube is integrated what do you mean by that?
  14. What are the benefits of your poly one piece mudguards?

FAQ 1

Why choose a ‘Tip Top’ tray?

Top

FAQ 2

What is the difference between a Genuine Tray and a ‘Tip Top’ tray?

Dealers selling Cab Chassis Vehicles will often try and sell to their customer a Genuine Tray. Often they are promoted as the first tray option to the customer. These trays have often been mass produced to a minimum size and with basic requirements. Compared to our tray range, they lack design elements and features. Even our entry level tray has stylish and innovative features that the genuine trays lack.

Top

FAQ 3

Why choose an alloy tray over steel tray?

1. HIGHER STRENGTH TO WEIGHT RATIO

  • Better fuel economy
  • Less wear and tear on vehicle
  • Greater Resale Value

2. INCREASED PAY LOAD CAPACITY

Alloy trays have a greater load carrying capacity due to the lightweight nature of the tray

Alloy Load Capacity

Steel Load Capacity

Top

FAQ 4

How do I buy a ‘Tip Top’ tray?

There are two ways in which you can order a tray from us:

Direct from Dealer:

We work with all Sydney Metro Dealers, and many rural dealers . We will liaise directly with the Dealer and organize the fitment of tray with them. We will require a Purchase Order from them to book the job in.

Direct from Tip Top:

You can contact our sales team who will guide you through our product range and help you choose the right tray for your needs. We will raise a quote direct to you.

If it is a new vehicle you can take your quote to the dealer and tell them that this is the tray you would like added to the vehicle. We will then liaise directly with them to organize the fitment of the tray.

Top

FAQ 5

I don’t want to pay separately for the tray and the vehicle, is this possible?

Whether you order direct from the dealer or direct from us, you can choose how you would like to pay for the tray.

Often customers like us to invoice the dealers so that they will only receive one invoice for the vehicle and tray combined. This is often easier when they require finance for the purchase of the vehicle and tray. This is possible.

Alternatively you can pay the dealer for the vehicle and Tip Top for the Tray. Retail invoices are COD and full payment will be required prior to the vehicle leaving our premises.

Top

FAQ 6

How do I place an order for a tray?

Direct from Dealer:

Contact the dealer to tell them to place the order. We will require a Company Purchase order from the dealer to book the job in.

Direct from Tip Top:

We require a signed quote faxed or emailed and 50 % deposit to book in the job.

Full Payment is required prior to release of vehicle or product.

Top

FAQ 7

Does Tip Top Equipment organize transport?

We currently offer mobile fitting for new trays to all dealers in the Sydney Metro area. If this is not feasible we can also organize transport of your vehicle (via car carrier) to and from our factory direct to the dealer prior to you receiving the keys.

Vehicles fitted with Tub Bodies can be registered and driven to our premises for the fitting of trays. It is up to the customer to choose whether they want the tray fitted prior to them picking it up from the dealer.

Some accessories can be issued as supply only and can be freighted, couriered or mailed to you, Australia Wide.

Top

FAQ 8

What will I need to do if my vehicle has a factory fitted Tub Body?

We can remove the original factory fitted tub. The tub is removed from the vehicle and returned to you on top of your new tray or alternatively we can scrap the tub body for you.

New number plate brackets and tail lights will be provided to you at an additional cost as the Tub Lights are not suitable for our trays.

Top

FAQ 9

What is the maximum length tray I can put on a vehicle?

The RTA has placed legal limits on the tray length of a vehicle. Please phone our sales team to confirm the maximum length tray for your vehicle type. Tray Widths start from 1840mm. This is dependent on Vehicle Make and Model. Please ask our sales staff for more details.

Top

FAQ 10

How long will it take to fit a tray?

We usually have possession of your vehicle from between 3 hours to 8 hours. This depends on whether the vehicle needs tub removal and the accessories and individual nature of each job.

Top

FAQ 11

What is the Warranty offered on your products?

All Tip Top Tables Tops and Trundle Storage Drawers are guaranteed against failure under normal working conditions with a LIFETIME warranty offered to the Original Owner.

Go to Warranty Page

Top

FAQ 14

You promote that your trays only use Anti Rattle Zinc Steel Hinges and Catches? What is the importance of these?

All of our trays are fitted with the Anti Rattle Zinc Steel Hinges and Catches. These catches provide strength that eliminates broken hinges and assures successful long term operation. Quality Hinges and Catches mean that you won’t have that dreaded rattle that goes along with cheap lightweight alternatives.

Top

FAQ 13

Your brochure states that the headboard tube is integrated what do you mean by that?

We have designed a specific headboard extrusion which integrates with the tray and continues right through the floor. This provides a headboard tube that is safer, stronger and allows you to carry your load with confidence whilst maintaining Tip Top Equipment’s distinctive look.

Top

FAQ 14

What are the benefits of your poly one piece mudguards?

We are the only tray manufacturer in Australia that uses Poly one piece mudguards. As the mudguard is one piece it eliminates the dirt that builds up on the bottom of the chassis. They are durable, easy to clean, have no sharp edges and always look good even when aged.

Top

Back Top TIP TOP ENQUIPMENT - SINCE 1986
VW Holden Toyota Nissan Mitsubishi Isuzu